Terms of service

*** PLEASE NOTE CREDIT CARD INFORMATION MUST MATCH SHIPPING/MAILING ADDRESS, IF NOT YOUR ORDER WILL BE CANCELED **** 

​Customer Service is our No.1 Priority, please contact us with any concerns babe.

  • We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

  • Damaged or incorrect item(s) must be reported within 7 days of delivery.

  • This can happen if (1) an address is invalid or missing information, (2) the carrier is unable to deliver your package, or (3) the order is refused by the customer at time of delivery.

  • Returned-to-Sender or Refused packages will be restocked and you will be issued store credit minus initial shipping charges.

  • We are unable to make changes to orders once they have been placed in our system. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery.

  • We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.

We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time.

All sales are NON-REFUNDABLE.

  • Only exchanges and merchandise credit will be allowed. 
  • Return Authorization Number (RA#) is required for all items being returned.
  • RA# request for any damaged items must be made within 5 days upon delivery of merchandise and all items being returned for credit must be in the original condition with its original packaging.
  • It is the customer's responsibility to return any and/or all merchandise to our business for exchange/credit.
  • Shipping and handling fees are NON-REFUNDABLE except for damaged items being returned. (Including ALL refused and unaccepted packages).
  • There is a 20% restocking fee on ALL RETURNING MERCHANDISE FOR CREDIT after 5 days.
  • Items returned after 15 days upon delivery of merchandise will not be accepted.